A practical starting ratio is 1 charger per 30-50 parking bays for commercial properties, depending on EV adoption rate and tenant demand. Office buildings with EV-driving employees typically need more than retail malls. EvGuru conducts a site assessment based on your parking volume, daily traffic, and existing electrical capacity to recommend the right number and mix of chargers (AC vs DC).

OCPP (Open Charge Point Protocol) is the global standard that allows EV chargers from different manufacturers to communicate with any charging management system. EvGuru's chargers are OCPP-compliant, meaning property owners are not locked into one brand. You can switch backend software providers, mix charger brands, and integrate with national networks without replacing hardware, so as other EV chargers you see from other charging network.

Yes. EvGuru installs DC fast chargers ranging from 60kW to 240kW, ideal for shopping malls, highway rest stops, fleet depots, and high-traffic commercial sites. DC fast chargers can charge most EVs to 80% in 20-30 minutes, making them suitable for properties where customers stay for short durations. Project sizes typically start from RM40,000.

Commercial installation costs vary based on the number of chargers, AC vs DC, distance from the electrical room, and whether infrastructure upgrades are needed. As a guide: one AC charger setup typically starts from RM5,000, while DC fast charger projects start from RM40,000. EvGuru provides a detailed quote after a site assessment, with no hidden costs.

Yes. Property owners set the kWh charging rate, earning the difference between what drivers pay and the actual electricity cost. EvGuru's CMS dashboard shows real-time revenue, electricity consumption, and usage patterns. Many commercial sites recover their initial investment within 2-3 years through charging fees, plus the indirect benefit of attracting EV-driving customers who tend to spend more time (and money) on-site.

Yes, if the chargers are accessible to the public or used commercially. Under the Electricity Supply Act 1990, all public-use EV charging systems require an EVCS license from Suruhanjaya Tenaga (Energy Commission), regardless of whether you charge users or offer it free. EvGuru handles the licensing process and ensures your installation meets all GP/ST/No. 54/2025 requirements.

In many cases, yes. EvGuru's load management technology allows multiple chargers to share available power without overloading your building's electrical system. However, if you want to install DC fast chargers or many high-power AC chargers, an electrical upgrade may be required. EvGuru conducts a power assessment during the site visit and recommends the most cost-effective approach.

For small AC charger installations (3-5 chargers), projects typically take 2-3 weeks including site assessment, design, electrical work, and CMS configuration. Larger DC fast charger projects or sites requiring infrastructure upgrades can take 4-8 weeks, including ST license application and TNB approvals. EvGuru provides a clear project timeline upfront.

EvGuru provides ongoing maintenance contracts for all commercial installations. Our cloud monitoring system detects faults in real-time, and we offer remote diagnostics plus on-site technical support. Most commercial properties opt for an annual maintenance package that includes preventive checks, software updates, and priority response for breakdowns. With the help of the building management team, most issues can be resolved quickly through coordinated support — property management doesn't need in-house technical expertise.

Yes. EvGuru's CMS allows tiered pricing — for example, tenants and employees can be given a discounted rate via RFID cards or app login, while visitors and the public pay the standard rate. This is useful for office buildings offering charging as an employee benefit, or hotels providing complimentary charging to guests.

Yes. EvGuru can customize chargers with your property's branding, signage, and even bespoke colors for high-end commercial sites. Wayfinding signage and floor markings are also available to help drivers locate chargers easily, which improves usage rates and customer satisfaction.